Version 2.0-ceo.
These Terms are an agreement between Vantyx Partners, LLC ("Vantyx") and the company you represent ("Customer" or "you"). By accepting them, you confirm that you have authority to bind that company.
While your account is active, Vantyx grants Customer a limited, non-exclusive, non-transferable right to use the Vantyx Structural Diagnostic Portal (the "Platform") for Customer's internal business purposes.
You will not: (a) copy, resell, sublicense, or provide the Platform to anyone outside Customer; (b) reverse engineer the Platform or attempt to extract its scoring logic, prompts, or rubric; (c) use the Platform or any report to build a competing product; (d) upload Social Security numbers, financial account numbers, health information, or other sensitive personal data the Platform does not ask for; (e) use the Platform for a company located outside the United States, or invite respondents located outside the United States; or (f) use the Platform in violation of law.
You will not use individual survey responses, or any output that isolates a respondent, to make hiring, firing, promotion, compensation, discipline, or other employment decisions about any respondent.
Vantyx may suspend access if you breach this section or if needed to protect the Platform or other customers. Either party may terminate for the other's material breach not cured within 30 days of written notice.
Vantyx owns the Platform and everything in it, including its diagnostic methodology, causal architecture, scoring framework, rubric, KPI weighting, prompts, report formats, and benchmark database.
Customer owns the survey responses, documents, and other information Customer and its respondents submit ("Customer Data"). Customer grants Vantyx the right to use Customer Data to provide and support the Platform and to create the benchmark records described in Section 5.
Customer may use its reports for its internal business purposes and may share them in confidence with its board, owners, lenders, professional advisors, and prospective acquirers or investors. Customer may not sell reports, publish them, or present the methodology as its own.
Vantyx stores Customer Data in the United States using the service providers listed in our Privacy Policy, protects it with commercially reasonable safeguards, and never sells it.
Vantyx keeps survey responses, uploaded documents, reports, and scores for 36 months from the date of submission, then deletes them.
You may delete your data from inside the Platform where that option is shown, and that deletion takes effect immediately. You may also email privacy@vantyxpartners.com, and Vantyx will complete a verified request within 30 days. Deletion and the 36-month limit do not apply to anonymized benchmark records (Section 5) or to your record of acceptance. Vantyx keeps the record of your acceptance of these Terms, meaning the document version, the time, the IP address and browser details, the email and, where we have it, the name of the person who accepted, and the company name, for 6 years after your account is deleted as proof of what was agreed, then deletes it. It is kept apart from survey responses, reports, scores, and benchmark records. Copies in routine backups are overwritten on their normal cycle.
If Vantyx confirms unauthorized access to Customer Data, including at one of its service providers, it will notify you without undue delay and share what it knows about the incident and the steps taken.
When a diagnostic is completed, Vantyx creates an anonymized benchmark record. The record contains: diagnostic type, industry, size band, country and region, calendar quarter, the growth goals selected in the Platform, numeric scores, coded patterns such as relationships between domains (with short generated descriptions) and perception gaps, and a data quality grade. It contains no name, email address, company name, written survey answer, or identifier assigned to Customer.
Every completed diagnostic produces a record. A company that completes both Mode 1 and Mode 2 has one record for each. Only records that meet Vantyx's quality standards are used in comparisons. Vantyx keeps these records apart from account records and will not attempt to re-identify them.
Vantyx uses these records to build benchmark comparisons and may publish aggregate statistics in a form that does not identify any company. Vantyx does not sell benchmark data.
Benchmark records are part of how the Platform works, and by accepting these Terms you agree to them. There is no option to exclude a diagnostic. Benchmark records are kept when you delete your data, and they are not deleted after 36 months. If a diagnostic is deleted before completion, Vantyx may keep a record of only industry, size band, country, diagnostic type, calendar quarter, and a data quality tag.
The Platform produces diagnostic information based on responses from your own people and documents you provide. Results depend on the accuracy and completeness of those inputs. Reports are not legal, accounting, tax, human resources, or investment advice, and you are responsible for decisions you make using them.
Parts of the analysis are performed using artificial intelligence services provided by third parties under contracts that prohibit them from using Customer Data to train their models. AI-generated content can contain errors.
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE PLATFORM AND REPORTS ARE PROVIDED "AS IS," AND VANTYX DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND ACCURACY.
The full Mode 2 diagnostic costs $2,500. The $2,500 Mode 2 fee is non-refundable. Prices exclude applicable taxes.
VANTYX WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUE, EVEN IF ADVISED THEY WERE POSSIBLE. VANTYX'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED $2,500.
These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-law rules.
Before starting any proceeding, a party will give written notice of the dispute and the parties will try in good faith to resolve it for 30 days. Any unresolved dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Boise, Idaho. Hearings may be held by video. Judgment on the award may be entered in any court with jurisdiction.
Either party may bring an individual claim in small claims court in Idaho if it qualifies, and either party may seek a court order to protect its intellectual property or confidential information. Claims may be brought only in a party's individual capacity, not as a plaintiff or class member in any class or representative proceeding. The prevailing party is entitled to its reasonable attorney fees and costs.
Vantyx will give 30 days' email notice of material changes. You must accept the new version at your next login to continue using the Platform.
Contact: help@vantyxpartners.technology. Privacy requests: privacy@vantyxpartners.com.